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  1. C4B Support
  2. Connect Client
  3. General

General

  • Why does Outlook crash when the XPhone plugin / addin is active?
  • Why does the integrated Windows logon no longer work? (V9.0.271 or newer)
  • Why do I get a message when installing the client that the installed version is more recent than the one I am currently installing?
  • How is the mapping of the local Outlook address book?
  • How does a Presence work?
  • Wrong teams login data in the Connect Client
  • Why do I get a message that the adxregistrator.exe file is not marked for installation?
  • Why am I not seeing users at the locations on the admin website even though the clients are working?
  • Why are deleted Users still displayed in the XPhone Connect Client?
  • How can I disable the internal/external distinction for calls in Connect Client?
  • Why can't I see or configure parts of my Connect Client?
  • Can an employee add team keys at his workstation in XPhone Team?
  • Why can't the client connect to the server or is the line offline?
  • Why does the MS Teams login not work?
  • Why don't I have CTI or presence functions in the Team Panel?
  • XPhone Softphone Integration - Plantronics Hub und Jabra Direct
  • How can I prevent the password from being saved when logging on to XPhone Server?
  • How can I change the directory of the client log files?
  • How do I enable built-in/NTLM authentication with Mozilla Firefox?
  • XPhone Client Installation: Prevent creation of desktop shortcuts
  • Why do I not receive any search results in XPhone Connect Client?
  • How can I create client logs if I do not have access to the client / client configuration?
  • How can I customize the XPhone Client Setup for an MSI rollout?
  • Why can't I see the Connect Client even though it is open according to the taskbar?
  • Why can't I send instant messages and see presence status?
  • Why does the message "The object reference was not set to an object instance" appear?
  • How to suppress telephony errors on the client?
  • Why is the "New Meeting" button not visible in Outlook, but is displayed in the XPhone Connect Client?
  • What does the OUTLOOK.EXE.config file do?
  • Why is the fax/voicemail plug-in displayed incorrectly in Outlook?
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