Problem:
In the Connect Client, the 'New Meeting' button is grayed out.
Solution V9:
Open the XPhone Connect administration interface and navigate to Telephony & Meetings > Meetings.
Then check whether the "Use meetings" checkbox is ticked.
Navigate to Telephony & Meetings > Telephony > SIP > SIP Trunk
Then check whether the "Allow dial-in conferences" checkbox is ticked.
Also make sure that the feature can be used for the respective location. Navigate to User management > Location > Settings > Telephony and check whether the "Use conference service" checkbox is checked under "Conference service".
Solution V8:
Open the XPhone Connect administration interface and navigate to Telephony > Conferences. Then check that "Use conference service" is checked under "General".
Also make sure that the feature can be used for the particular location. Navigate to User Management > Location > Settings > Telephony and check that the "Use conference service" checkmark is set under "Conference service".
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