Sofie Forster
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Recent activity by Sofie Forster-
How can I realize the CheSe Service with XPhone?
Overview The TeamDesk approach Previously: CheSe via PBX New: CheSe via TeamDesk Invisible boss number Special treatment for the secretary Boss signals outgoing TeamDesk number Extern callers -> T...
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How is the mapping of the local Outlook address book?
The following fields are displayed in the contact card when they are filled in: Bezeichnung XPhone Bezeichnung lokales Outlookadressbuch Office <BusinessTelephoneNumber> Mobile <MobileTeleph...
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Can I reset the password for the administrator of the XPhone server?
It is possible to reset the password of the default administrator. To do this, you need access to the XPhone Server machine. Open the XPhone Connect Server Manager and click on "Tools" > "Explore...
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How does a Presence work?
Presence rulesThe scenarios below can also be strung together, whereby the "Status afterwards" of scenario X corresponds to the "Initial presence status" of scenario Y.Automatic presences can only...
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What do the XCAPI errorcodes mean?
For our AutoAttendant, Voicemail and Fax solution we communicate with XCAPI. In the UM logfiles we often find error codes that are delivered by the XCAPI and can give a hint to the cause of the pro...
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Why does the call drop immediately when I answer an incoming call via Softphone Mobile (LTE)?
Question: Why does the call drop immediately when I answer an incoming call via Softphone Mobile (LTE)? Error pattern: You receive a call on your softphone mobile device in LTE. The call is signa...
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How do I handle MFCMapi and what do I need the tool for?
Question: How do I handle MFCMapi and what do I need the tool for? Explanation: The MFCMapi (Microsoft Foundation Classes MAPI) tool is a Microsoft Exchange Server MAPI editor, hex editor and deb...
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Why is the call forwarding not removed (anymore) when changing the presence?
In selected environments it can happen that a redirection stored in the presence is no longer removed when switching back from this presence. Why this happens and how to fix it is described here. ...
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What can I do if the satellite is no longer accessible after a restart / changes to the XPhone server?
Typical error pattern: The outsourced XCC is no longer green in the administration interface and the SIP gateways are not green either. If you look in the logging of the XCC (file XCC_FS) you will ...
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How do I configure the UM services for multi-site operation?
Table of contents Important notes Using multiple XCAPI controllers The Challenge Sending faxes Voicemail / Auto Attendant / MWI Voicemail-Player Define controller for configuration / location gr...