Dominik Meyer
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Activity overview
Latest activity by Dominik Meyer-
Dominik Meyer created an article,
What file types can I attach to a fax?
If you want to know which attachments you can send with the XPhone Connect fax function, take a look at this article. The following file types can be attached to a fax: Render with Microsoft Of...
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Dominik Meyer created an article,
How can I disable the internal/external distinction for calls in Connect Client?
Question: For internal calls, the text "(internal)" is displayed in the presence status in the XPhone Connect Client. How can I switch off this distinction? Solution: In the XPhone Connect admini...
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Dominik Meyer created an article,
How do I create a Wireshark trace on the XCC satellite ?
This article describes how to start a remote Wireshark trace on the XCC satellite to analyze network problems.(This becomes relevant in case of voice connection problems, one-way voice communicatio...
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Dominik Meyer created an article,
Why are the created .pcap files empty when logging AnyDevice/Softphone?
Problem The analysis for the call setup for AnyDevice calls or when using softphones is required. Logging in the XPhone Connect Server web administration has been activated in the Logging -> Telep...
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Dominik Meyer created an article,
What can I do about poor voice quality when using softphone?
Question:What can I do about poor voice quality when using softphone? Solution 1Remove the following codecs from the list of available codecs in the SIP gateway on the XPhone Connect administrati...
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Dominik Meyer created an article,
What does C4B Support need to process tickets?
What does C4B Support need to process tickets? In support we need a lot of background information to process the tickets. Each support case is individual and needs time and attention - the...
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Dominik Meyer created an article,
Why does my configuration not work with the hotline thresholds?
Question: Why does my configuration not take effect with the hotline threshold? (V8) Response: Please enter the value "30" or higher. A value below 30 seconds does not work, because TeamDesk a...
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Dominik Meyer created an article,
How do I enable built-in/NTLM authentication with Mozilla Firefox?
If the Mozilla Firefox Internet browser is used, the Windows Integrated Login, also called Single Sign-on, can be allowed using the NTLM authentication procedure in order to access the UMSettings w...
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Dominik Meyer created an article,
How can I listen to voicemails despite redirection via the voicemail form?
If you open a new voicemail in Microsoft Outlook, HCL Notes or in the XPhone Client, you can listen to it either via the loudspeaker or via the terminal. When listening via the telephone, the subsc...
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Dominik Meyer created an article,
Can name resolution be performed for incoming voicemail, SMS or fax messages?
Can name resolution be performed for incoming voicemail, SMS or fax messages? Sender identification of new voicemail and fax messages is first performed on the XPhone server. If a suitable contact ...